Returns & Exchanges
At Apothecaryandme, we want you to be completely satisfied with your beauty rituals. If a product isn't the right fit for your skin, we offer a 30-day return window for items in their original, unopened condition.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
Prepare Your Package
Carefully pack the unused products in their original brand packaging and include a copy of your packing slip to ensure your return is identified correctly.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for peace of mind.
Receive Your Refund
Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing